# AI Presenter Terms and Conditions

**Version 2026-10-16 · prepared 16 October 2026 · effective for a customer upon recorded acceptance**

## 1. Parties and service

The provider is Sales Robots s.r.o., Company ID 09586563, Generála Šišky 2082/26, 143 00 Prague, Czech Republic, info@salesrobots.cz. The customer is a business or legal entity represented by an authorised user, not a consumer. These Terms form part of the contract under section 1751 of the Czech Civil Code. An individual order prevails; the [DPA](/en/data-processing-agreement) prevails on personal data protection.

AI Presenter enables interactive product presentations, voice or text answers, requested summaries and transfer of a lead and session context to the customer. It can be embedded or shared by link. Scope, limits and price follow the order and the price list at ordering. A free prospect showcase does not authorise deployment to that prospect's customers without a contract and DPA.

## 2. Account and authority

Users provide accurate details and confirm their authority to represent the customer when accepting. The customer manages staff access; users protect credentials and promptly report misuse. Contract acceptance is not marketing consent. Verifiable acceptance of the documents is a contractual condition of client Presenter use.

## 3. AI outputs and customer materials

Visitors interact with AI, not a person. Answers can be inaccurate, incomplete or outdated; lead scores are indicative. Outputs are not professional advice or authority to conclude contracts. The customer is responsible for accurate materials, prices and topic boundaries and verifies important outputs. The provider remains responsible for its own legal duties.

The customer holds the necessary rights to uploaded texts, logos, videos and other materials and grants a non-exclusive, royalty-free licence solely as necessary to provide the service during the contract. Software, interface and templates remain the property of the provider or its licensors. The customer bears lawful responsibility for third-party claims caused by unlawfully supplied materials, not for the provider's own misconduct.

## 4. Personal data

For client presentation visitors the customer is controller and Sales Robots processor under the [DPA](/en/data-processing-agreement), an integral part of the contract. The customer supplies its identity, privacy notice, summary recipients and optional follow-up consent wording through available admin settings or documented instructions. Information acknowledged before starting is not marketing consent. A requested summary must not be provided in exchange for marketing consent.

For our own product presentations and account information Sales Robots is controller under its [Privacy Policy](/en/privacy). Client personal data and conversations are not used for our own model training or cross-client improvement. Unlawful outreach, discrimination and collecting sensitive data without a separately agreed regime are prohibited.

## 5. Price, advance payment and AUTOMATIC RENEWAL

The order confirms currency, included sessions, overage and price. Unless stated otherwise, prices exclude VAT and subscriptions are paid in advance. Recurring subscriptions renew automatically for the same period at the agreed price unless cancelled before the next period. An individual order may specify otherwise. Future price changes are notified at least 15 days in advance and the customer may decline renewal; prices do not change retrospectively.

Overage is charged only under the agreed plan and settings. Payment default may lead to suspension after notice. Cancelling renewal does not itself entitle the customer to a refund for used or commenced periods; statutory defective-performance remedies remain unaffected.

## 6. Availability and LIMITATION OF LIABILITY

We exercise reasonable care but do not guarantee uninterrupted operation. The service depends on AI and infrastructure suppliers. A separate SLA may be agreed. Report defects to info@salesrobots.cz so we can address them reasonably.

To the extent permitted by law, aggregate contractual liability is capped at fees paid for the affected service in the 12 months before the damage. This does not cover intentional misconduct, gross negligence, injury to natural personal rights or liability that cannot lawfully be limited (section 2898 of the Czech Civil Code). GDPR data subject rights and supervisory powers are unaffected. An AI-generated output does not itself exclude liability for our own failures.

## 7. Termination, export and deletion

The customer may cancel renewal or terminate under the order, or notify info@salesrobots.cz for termination at the end of the paid period. The provider may terminate on 30 days' notice; material breach or security threats may justify immediate suspension of the affected operation with notice of the reason.

Available data can be exported before termination. At the end of processing we return or delete personal data as the customer chooses: production copies within 14 days, backups under the restricted cycle in the DPA. Required accounting and contract evidence are retained separately as controller, not for continued commercial use of leads.

## 8. Changes and final provisions

Reasoned changes are notified by email or in-app at least 15 days before effectiveness. The customer may reject a change and terminate without penalty by its effective date (section 1752). Where fresh acceptance is required, publication alone does not count. Earlier versions are in the [archive](/en/legal-documents).

Czech law and competent Czech courts apply without limiting mandatory rights. The [Czech text](/obchodni-podminky) prevails; this is an English translation. Communication and contract formation may be electronic.